These terms govern your use of the 9piso platform. Please read them carefully before creating an account or placing any bets. By registering, you confirm that you have read and agreed to everything on this page.
Last updated: June 2025 · Applies to all users in the Philippines
The following terms apply to all users who access or use the 9piso platform, including its sports betting, live casino, fish game, and VIP features. These terms form a binding agreement between you and 9piso. If you do not agree with any part of these terms, you must not use the platform.
You must be at least 21 years of age to register and use the 9piso platform, in accordance with applicable Philippine regulations on online gaming and entertainment. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate and complete. Each person may hold only one account; duplicate accounts are not permitted and may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. 9piso reserves the right to verify your identity at any time and to request supporting documents as part of our account verification process.
All financial transactions on 9piso are conducted in Philippine pesos (PHP) using local payment methods available to players in the Philippines. Deposits are credited to your account balanceafter confirmation from the payment provider, and processing times may vary depending on the method used. Withdrawals are subject to verification checks and will be processed to the same payment method used for the original deposit where possible. 9piso does not charge internal fees for standard deposits or withdrawals, but your payment provider may apply their own charges. You must not use the platform to process payments on behalf of third parties, and all funds deposited must originate from a payment method registered in your own name. Any attempt to manipulate transactions, exploit payment systems, or conduct fraudulent activity will result in immediate account suspension and forfeiture of funds. If you have questions about a specific transaction, please contact our support team at [email protected] with your account details and transaction reference.
The 9piso platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform or gives you an unfair advantage over other users. Collusion, match-fixing, bonus abuse, and any form of cheating are strictly prohibited and will result in permanent account closure. You are responsible for ensuring that your use of the platform complies with the laws applicable in your location within the Philippines. 9piso reserves the right to void bets, cancel transactions, or suspend accounts where there is reasonable evidence of rule violations. We also reserve the right to update, modify, or discontinue any feature of the platform at any time without prior notice, though we will make reasonable efforts to inform users of significant changes.
Participation in the 9piso VIP programme is subject to eligibility criteria determined by the platform, including minimum activity thresholds and account standing. VIP tier benefits, including enhanced rewards and priority support, are provided at the sole discretion of 9piso and may be adjusted or withdrawn at any time. Rewards and benefits earned through the VIP programme have no cash value unless explicitly stated and cannot be transferred to another account. Any attempt to manipulate VIP tier progression through artificial activity or collusion will result in disqualification from the programme and possible account suspension. Full details of the current VIP tier structure and associated benefits are available on the VIP page. 9piso reserves the right to modify the VIP programme structure, tier thresholds, and reward values at any time with reasonable notice to affected users.
9piso collects and processes personal data in accordance with our Privacy Policy, which forms part of these terms and conditions. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. We use your data to operate your account, process transactions, verify your identity, and improve the platform experience for users across the Philippines. We do not sell your personal data to third parties, and we apply appropriate technical and organisational measures to protect your information. You have the right to request access to the data we hold about you and to request corrections where necessary. For full details on how we handle your data, please review our Privacy Policy.
9piso is committed to promoting responsible gaming among all players in the Philippines. We encourage all users to set personal limits on their gaming activity and to treat the platform as a form of entertainment rather than a source of income. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to make use of the tools and resources available on our Responsible Gaming page. Players who are experiencing gambling-related harm may request self-exclusion or account restrictions by contacting our support team at [email protected]. 9piso reserves the right to impose limits or restrictions on any account where we have reasonable concern about a player's gaming behaviour. We take our duty of care to Filipino players seriously and will act in the best interests of user wellbeing where necessary.
9piso provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for any losses arising from technical failures, connectivity issues, or interruptions to service that are beyond our reasonable control. Bets that are placed during a technical error may be voided at the discretion of 9piso, and affected users will be notified accordingly. We are not responsible for any loss of funds resulting from a user's failure to maintain the security of their account credentials. To the maximum extent permitted by applicable law, 9piso's total liability to any user in connection with the platform shall not exceed the amount deposited by that user in the thirty days preceding the relevant claim. Nothing in these terms limits liability for fraud, wilful misconduct, or any other matter that cannot be excluded by law.
9piso may update these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations, or operational requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through their account or by email. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any updates. If you do not agree with a revised version of these terms, you should stop using the platform and contact us to close your account. For any questions about these terms, please reach out to our support team at [email protected].
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